It’s not so much that people seem to always say the wrong thing, it’s that they don’t know what to say. And so they end up saying, or doing, nothing at all. Which is hurtful.
“If I share something difficult with you, I’d rather you say, ‘I don’t even know what to say right now, I’m just so glad you told me.’
Because the truth is, rarely can a response make something better. What makes something better is connection.”
—From “The Power of Vulnerability” by Dr Brené Brown